MCP & CompTIA A+ Training

Brief Introduction

CompTIA A+ certification is an international industry credential that validates the knowledge of computer service technicians. Major hardware and software vendors, distributors and resellers accept CompTIA A+ as the standard in foundation-level, vendor-neutral certification for service technicians. The exams cover a broad range of hardware and software technologies, but are not bound to any vendor-specific products. The skills and knowledge measured by the CompTIA A+ exams were derived from an industry-wide and worldwide job task analysis. To date, more than 500,000 individuals have obtained CompTIA A+ certification.

Earning CompTIA A+ certification proves that a candidate has a broad base of knowledge and competency in core hardware and operating system technologies including installation, configuration, diagnosing, preventive maintenance and basic networking.

The MCP in XP PRO will address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft® Windows® XP Professional in a variety of stand-alone and network operating system environments.

Course Objectives

DOS, Windows 98, XP O/S

• Installation & administration of DOS, Windows 98 and Windows XP O/S
• Partition drives using various methods
• Maintenance & Fault tolerance of core O/S
• Basic Network Configuration
• Back up & Restore
• Administrative tools
• Troubleshooting Master Boot Records
• Troubleshooting Registry issues
• Fix and recover files by using other
• vendor utilities

Build & Upgrade PCs

• Gain a thorough understanding of PC Hardware components
• Computer disassembly
• Systematic step-by-step approach to PC assembly
• Learn to use various software tools to confirm system functionality
• Identify faulty part and replace it with a new part confidently
• Increase your hard drive performance and capacity without replacing it
• Printer Configuration
• USB devices
• Backup & copy
• Memory optimisation
• Improve your Internet connection
• Perform Windows Update
• Network Configuration to optimise network traffic

PC Troubleshoot

• Overview of PC fault finding techniques
• Common PC problems
• PC startup process
• PC problem categories
• The PC is dead
• The PC is not booting
• Software driver is incorrect or corrupted
• Faulty device or incorrect setup
• Advanced troubleshooting
• Network connectivity problems
• Email Problems
• Internet Problems
• Router Problems

MS Windows XP Pro

• Plan and install Windows XP Professional.
• Automate an installation of Windows XP Professional.
• Configure and manage hardware on a computer running Windows XP Professional.
• Manage disks.
• Configure and manage file systems.
• Troubleshoot the boot process and other system issues.
• Configure and support Transmission Control Protocol

Delivery Method

This course is delivered in a technical lab, instructed by a certified trainer using the latest technologies. The course provides practical hands on training.

Assessments

CompTIA Exams: 220 - 601 and 220 - 602
Microsoft Exam: 70-270

Further Studies

After successfully completing this course it is suggested that the delegate undertakes:

• Network Administrator program

• Systems Engineer program

Duration

1 Month

Prerequisites

• Completion of Year 10 or above
• Positive attitude and passion for Information Technology
• Min 6 months PC Technician Experience

Completed qualifications

• MCP (Microsoft Certified Professional)
• CompTIA A+*

Career Paths*